CANCELLATION POLICY

Cancelling enrollment and participation in Certification Assessment

• Submission of a Certification Assessment Registration and full payment constitutes a commitment on the part of the applicant candidate.
• Once the certification assessment date is selected, there will be no refund of the assessment fee.
• Please notify enrollment@boardofcertifiedhaircolorists.com

TRANSFER POLICY

Transfer your enrollment and participation to another group assessment date

CERTIFICATION ASSESSMENT FEE POLICY

What to do when life happens.

Certification Assessment  fees are not refundable and will be applied to the scheduled certification assessment group. 

If you do not attend your scheduled certification assessment,  or if you arrive late, your certification assessment fee will be forfeited. To be rescheduled you must submit a new registration application and another certification assessment fee. 

If you are unable to attend your scheduled examination due to an emergency situation, you must provide written documentation. The following situations may be considered for rescheduling:

• You are in a car accident on the way to the examination - documentation from a law enforcement officer is required.
• You have a medical emergency - documentation from a medical professional is required.
• A death in your immediate family – a copy of the obituary indicating your relation or a letter from the funeral home stating your relation to the deceased.

Documentation must be emailed  to enrollment@boardofcertifiedhaircolorists.com within 24 hours after your scheduled certification assessment for review. If approved, you will be notified and permitted to reschedule your examination. Examinations may be rescheduled one time only due to a documented and approved emergency situation.